CareLineLive, the all-in-one home care management software, has raised £3 million investment.

Led by Oakglen, the investment will fuel CareLineLive’s expansion and business growth as it continues to innovate the home care management software sector in the UK and internationally. 

Set up by Josh Hough in 2014 after being frustrated at the lack of access to information regarding his grandfather’s care, CareLineLive is a cloud-based home care management system for agency owners and managers. It featured on our HealthTech 50 ranking last year.

Hough told BusinessCloud last summer that he was looking to raise £3m to double customer numbers and revenue, which would take the company into profitability.

CareLineLive – all-in-one home care management software

The announcement comes alongside the UK government providing the NHS with extra funding to secure short-term care placements to relieve pressure and free up beds. CareLineLive has been working with NHS Trusts – such as Mid and South Essex NHS Foundation Trust (MSE) – since June 2020 on a service that bridges the gap between being medically ready to leave hospital and their social care provider providing care, which reduces hospital delays and reduces readmissions. 

CareLineLive says other NHS Trusts have been slow to implement such a model, and that the investment will be used to increase its engagement within the NHS, local authorities and other enterprise customers.

With operations currently in the UK, Jersey, Ireland and Australia, the investment will help CareLineLive to fuel further growth in the UK and internationally. The investment will allow the company to scale its team and to accelerate its product development activities. 

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“The home care sector is currently facing many challenges, from staff shortages to a lack of funding, often making it hard to deliver quality care for clients,” said MD Hough. “To combat this, our mission is to streamline paper-based and other legacy processes, improve carer communication and ultimately give them back more time to do what they love best: caring. 

“This investment will allow us to increase our sales and marketing activities and help us to continue to develop our product offering to meet the needs of carers, agencies, those receiving care, and their families. We’ll also continue our investment into delivering exceptional customer service, which is a key market differentiator for CareLineLive.”

Nick Crawford, group Co-CEO at Oakglen, added: “We are pleased to have made this investment in CareLineLive, and look forward to working closely with Josh and his team to support them in realising the significant potential of the business. 

“CareLineLive has established itself well in a large and growing market, which we think will benefit from demographic tailwinds over the coming years. We believe that the strength of the product, the focus on customer service, and the domain expertise of the management team provides a great foundation for growth. 

“We’re excited to see what Josh and the team will achieve in 2023 and beyond.”

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