We collect certain information or data about you when you use the BusinessCloud website. This includes:
- questions, queries or feedback you leave, including your email address if you send an email to [email protected], [email protected], [email protected] or directly email a member of staff;
- your IP address, and details of which version of web browser you used;
- information on how you use the site, although we do not collect cookies or personally identifiable information;
- details to allow you to access BusinessCloud events/other services (you will always be told when this information is being collected and it will only be used for the purpose you provide it for).
This helps us to:
- respond to any feedback you send us, if you have asked us to
- improve the site by monitoring how you use it
- provide you with our newsletters, information about our services and sponsorship opportunities if you want this.
When you interact with the site, we may also collect Non-Personal Data. The limitations and requirements in this Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data.
Where your data is stored
We store your data on our secure servers in the UK.
Where it is in accordance with your marketing preferences, we may use your personal data to contact you in the future for our marketing purposes, including to inform you about services or additional events and/or event sponsorship opportunities we believe might be of interest to you.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce our terms and conditions.
If you attend an event, and have given prior consent on the event registration accordingly, your name, email address and company name may be passed to the relevant event sponsor.
We do not sell or pass any personal information to any third party (save for that mentioned in the paragraph above) unless you have given us permission to do so.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to subscribe to our newsletter or attend our events, and for a reasonable period of time afterwards if you stop doing so. After that we will delete it other than where we can lawfully keep any data for audit or legal reasons.
We shall keep data on our event database for not longer than 2 years from the date someone last attended an event subject to an individual’s right to unsubscribe or be forgotten at any time.
If you have any enquiry about this policy, please write to: Data Protection Manager, BusinessCloud Publishing Ltd, 2 Cottonmill Court, Bacup OL13 9AY.
Monitoring and or recording of all your communications
Monitoring or recording of your calls, emails and other communications may take place in accordance with English law, and in particular for business purposes, such as to prevent unauthorised use of websites, to ensure effective systems operation and in order to prevent or detect crime.
To update your marketing preferences, you can do so using the link marked ‘update your preferences’ at the bottom of the last email you received.
To unsubscribe from the newsletter or events email, you can do so using the link marked ‘unsubscribe from this list’ at the bottom of the last email you received.
You can write to us at any time to obtain details of the personal information we may hold about you and ask us not to use any of the information we collect.
Please write to: Data Protection Manager, BusinessCloud Publishing Ltd, 2 Cottonmill Court, Bacup OL13 9AY. Please quote your name and address. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.