Retail

Chorley-based fulfilmentcrowd, a tech-driven fulfilment provider for omnichannel brands, has announced record-breaking growth and continued global expansion following investment this summer from Palatine.

For the financial year ending 31st March 2025, revenue at the Lancashire firm surpassed £20 million for the first time, with a 27% increase in transaction volumes across all territories.

The company reported a £3.1m EBITDA, nearly doubling the previous year’s performance, as well as a significant uplift in international revenues, which now account for over 29% of total group revenue.

The UK remains the principal trading entity – revenue here rose to £14.2m – while European operations surged by 42%, reaching £4.7m in revenue, and US revenue nearly tripled to £1.1m.

New centres opened in Dublin (Ireland) and Sydney (Australia) expanded its global footprint to more than 1.5m sq ft.

In May 2025, the business secured a major growth investment from Palatine, the UK mid-market private equity firm. 

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The partnership between the two companies is set to support expansion across the UK, Europe, the US and Australia, while enabling strategic M&A opportunities to enhance global capability.

“This year has been transformational,” said Lee Thompson, CEO at fulfilmentcrowd. “We’ve proven the strength of our model, the resilience of our team and the global demand for our services. 

“With Palatine’s backing, we’re poised to scale faster, innovate further and deliver even greater value to our customers worldwide.”

CFO Jon Davies added: “A commercially focused approach, alongside efficiencies driven by our proprietary technology system, has supported margin improvement performance in the year across the group. 

“The board is confident that the actions taken in the year and the recent investment received have set the business up to execute its growth plan for the forthcoming year, and trading in the early part of FY26 is outperforming budget.”

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