A London startup launched just a year ago is to expand into the United States after raising £29 million of funding.
Incident.io aims to bring increased resilience to organisations around the world by helping them to spot issues before they happen and fix them faster when they do. It is used by the likes of Ramp, Vanta and Trainline.
The round was led by Index and joined by further new investors in Instagram co-founder Mike Krieger, Lachy Groom and the Chainsmokers’ venture fund Mantis VC. Existing investors also participated.
“As technology becomes more complicated and runs an ever greater part of our lives, failure becomes more inevitable, and more costly,” said Stephen Whitworth, co-founder and CEO.
“Organisations that invest huge effort into trying to prevent things going wrong entirely face an uphill battle, and it’s not going to get any easier.
“Instead, the best companies treat every failure as an opportunity to learn, bounce back stronger and turn their resilience into a superpower. At incident.io, we help them do exactly that.”
How to build sustainability credentials with your digital platform
He continued: “We’ve got big plans for the product. We’re already the smart choice for incident response, but we’re only just getting started. From coordinating what happens after the dust has settled, to running an effective on-call operation and providing rich insights across your organisation, there’s no shortage of exciting announcements to follow.”
Incident.io has grown from three founders in a tiny room a year ago to a team of 30 across four offices, with a fifth now to open in New York.