THG Ingenuity’s fulfilment and courier management solution has partnered with intelligent robotics provider Libiao.
The collaboration will see the installation of 430 T-sorting robots into THG Fulfil’s automated Manchester warehouse facility, a move projected to increase operational capacity by approximately 75%.
The T-sorting robots are set to be operational in September 2025, providing THG Fulfil with the capacity to output around 1 million units per day.
This move is set to strengthen the Manchester-based firm’s ability to manage peak demand as it onboards new brands and retailers ahead of the holiday season.
THG Fulfil provides solutions by integrating automation, AI-driven technology and proprietary software to deliver unparalleled customer satisfaction.
China-based Libiao’s T-sorting robots are known for their high stability and fault tolerance capabilities, boasting sorting accuracy of up to 99.9%.
THG Fulfil is now also Libiao’s UK distribution partner, enabling brands and retailers to access Libiao’s robotics solutions and benefit from THG Fulfil’s proprietary technology.
“We have always believed that fulfilment is a core driver of customer excellence and brand reputation,” said Tom Killeen, COO, THG Ingenuity.
“Our collaboration with Libiao further solidifies our commitment to providing brands and retailers with industry-leading, scalable automation solutions that optimise everything from pick and pack to final mile delivery, ultimately enhancing customer experience and driving loyalty.
“Our unique approach, which often sees 95% of all units sold moving through some form of automation, combined with our late NDD cut-off times of up to 1am, is truly what sets us apart.
“We are committed to investing in the future of logistics, while empowering our clients to meet and exceed evolving consumer expectations with unparalleled efficiency.”
Jason Zhang, VP of sales for Europe at Libiao, added: “We’re excited to partner with THG Fulfil, showcasing the elegance and scalability of Libiao Robotics’ solutions.
“Our compact, modular robots enable rapid plug-and-play deployment. With THG Fulfil as our UK distribution partner – leveraging their vast retail network and warehouse automation expertise – we look forward to expanding Libiao’s reach across new industries.
“At Libiao, our mission is to make the world more efficient, and this collaboration is a meaningful step toward that goal.”