Voicescape, a software business that provides tenant engagement solutions for social landlords and local authorities, has strengthened its senior leadership team with the appointment of a non-executive chair.
Dean Dickinson joins the Voicescape board to help support the Manchester-based business in the next stage of its growth journey.
Formerly CEO at Castleton Technology – a software and managed services provider to the public and not-for-profit sectors – he brings more than 35 years’ operational experience in the software industry to Voicescape.
John Doyle, founder and CEO at Voicescape, said: “Welcoming someone of Dean’s calibre and expertise is a real win for the Voicescape team. He’s got a huge amount of experience in running SaaS businesses in and around both social housing and the public sector.
“His previous roles with Advanced Software and Castleton Technology, in particular, mean he understands this particular stage of the Voicescape journey and his knowledge and guidance will be invaluable.”
In the latest financial year, Voicescape saw revenues more than double, with the team expanding by around 60%, as the business gears up to deliver another significant year of growth in 2022/2023.
Current forecasts anticipate 80% revenue growth in the year ahead, with further incremental growth of its workforce.
Doyle continued: “Dean has a particular skill-set in helping software companies that are growing rapidly to do so sustainably, maintaining consistently high service levels to both new and existing customers.
“Ensuring that Voicescape achieves sustainable revenue growth will be a key part of Dean’s contribution – particularly as we look to expand our reach across social housing and local authorities and onboard new clients to our expanding solutions stack.”
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Prior to joining Castleton, Dickinson was managing director of Advanced Business Solutions, part of Advanced Computer Software Group Limited, where he led significant growth of the Public Sector and Enterprise division following the acquisition of COA Solutions.
Dickinson was part of the senior management team that sold ACS to Vista Private Equity for £725 million in March 2015. He has also acted as non-executive director at LiveLead – a sales lead generation specialist.
He said: “Having worked in the software market and across the public sector for many years, I immediately recognised the growth potential that exists at Voicescape.
“The team has developed unrivalled technology that’s helping to address both existing and emerging pain points being experienced by social housing providers and local government – two equally similar, yet unique markets.
“I’m really looking forward to working alongside the team to capitalise on that growth potential across both sectors, as well as ensuring that we put the right measures in place to support existing customers, understanding the challenges they face and the expectations they have.
“At the same time, it’s essential that we continue to enhance our technology solutions to deliver more value back to social housing providers and local government, while protecting the ethos of the business at each stage of its growth journey.”