PeppercornAI has announced its first strategic partnership with ICE InsureTech that will support rapid digital transformation in the insurance industry.

The partnership will enable providers to leverage PeppercornAI’s conversational AI platform Pipr, whilst also benefiting from seamless integration through ICE’s Open Business APIs and modern infrastructure.

Pipr, which launched last year to support the motor industry amid rising cost pressures, uses conversational AI to drive leaner operational costs, better protect risk and deliver a better customer experience for buying and managing insurance policies. 

By leveraging ICE’s multi-channel API platform ICE Policy, providers will also be able to benefit from speed and ease of integration, including access to distribution channels, merchant services and templated document generation.

The news follows the successful launch of Peppercorn’s car insurance product, which was launched and integrated with ICE Policy in seven weeks.

PeppercornAI – cutting-edge conversational AI experience

PeppercornAI featured on our InsurTech 50 ranking late last year.

“As we continue to focus on growing Pipr’s presence in the market, one of our key priorities is forming strategic partnerships with like-minded companies,” said Nigel Lombard, CEO and founder. 

“We’ve worked with ICE on our MGA launch and since then, as companies with shared values, our partnership has gone from strength to strength. 

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“We’re thrilled to be able to strengthen our offering of holistic, seamless, rapid and efficient digital transformation for the insurance industry through our partnership.”

Andrew Passfield, CEO of ICE InsureTech, commented: “The ICE platform is a digital enabler; we empower the insurers of today to launch truly digital and innovative propositions. Our strategic partnership with PeppercornAI, and their cutting-edge technology, enriches the breadth of functionality our clients can benefit from.

“PeppercornAI are leaders in conversational AI and are seeing real success in driving efficiency and reducing costs. As partners, our values complement each other; we both prioritise seamless integration, rapid launches and scalable technology. 

“This means together we can revolutionise the way insurers digitally operate and transform the consumer experience.”

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