Manchester-based FinTech Nivo has made a hat-trick of new hires.
Nivo is a leading provider of secure ID and messaging solutions and was founded in 2017 by Michael Common and Matthew Elliott, both of whom had extensive banking experience, latterly at Barclays.
The hires include Niloy Roy, who has been appointed as head of customer success after a distinguished career working in software start-ups, customer engagement and mobile communications.
He’s worked across Europe, New Zealand and North America and has a background in the SaaS sector.
Roy said: “Returning to the UK after 12 years in New Zealand, I’m blown away by the calibre of Manchester’s tech scene.
“Nivo reflects that calibre as a driven team, focused on a tricky niche of enterprise messaging, helping banks and lenders move so much faster with their customers.
“Mike and Mat have an unrelenting vision, and it’s hard not to get caught up in their energy. The fact I get to join this team feels like a real lottery win.”
Nivo is also expanding its customer success and sales teams with the hire of Lushantha Dabare as sales solutions consultant and Mahima Sivakumar as customer success manager.
Dabare has a strong background in financial analysis and project management, having worked for the likes of Koko Pay and PwC.
Sivakumar joins Nivo with extensive experience in data analysis and software engineering, having previously worked at EY.
Matthew Elliott, co-founder of Nivo, added: “I can’t wait for all the new starters to come on board. New faces always bring an energy boost. We’ve had a couple of record months signing up new clients on exciting projects, and are launching major new features and a big user interface upgrade.
“All this means that customer success is more important than ever. Really getting underneath how we deliver value for our clients and making sure this is happening is key.
“It’s about so much more than just tech, and we’re excited about how these new faces can drive this forward as part of a team we’re very proud of.”
Nivo was Barclays first tech spin-out and counts many of the UK’s banks, building societies, alternative lenders and brokers amongst its clients.