Posted on July 24, 2018 by staff

Former Wakelet CTO joins ResponseTap


An experienced chief technical officer who spent three years with South Africa’s largest eCommerce website has been appointed as vice president of engineering at call intelligence firm ResponseTap.

David Turner has 15 years of experience working with start-up businesses and served as CTO for South Africa’s, Manchester-based tech start-up Wakelet and cloud computing firm CANDDi.

In his role, Turner will focus on leading the engineering and product teams to deliver the company’s vision for the future and identify areas for potential growth.

He will be exploring new markets and technical opportunities, as well as expanding and adding value to current ResponseTap accounts.

“David’s knowledge and experience within the industry is second to none and I have no doubt that he will add great value to our team,”said Richard Hamnett, co-founder and chief technical officer at ResponseTap.

“It’s an exciting time for the business and I look forward to working with David to help shape and implement our vision for the future.”

Established in 2008 by founders Ross Fobian and Richard Hamnett, ResponseTap’s call tracking software uncovers data-driven insight into the journey of people calling companies.The business has more than 2,000 customers, including British Gas and Virgin Money, and provides analytics on more than one million calls per month.

In October the company secured a £3.5 million funding package from Clydesdale and Yorkshire Bank to drive its next stage of growth.

Turner said: “This is a fantastic opportunity to be part of a rapidly growing company and I’m excited to help the team realise their true potential.

“I want people to see ResponseTap as place where they can further their career and be part of a very talented team.

“A lot of developers work on projects for a short space of time and then move on, however, I’d like to build a team who in years to come are still part of the process and responsible for its continued success and developing their skills with continued personal development.”