Posted on February 8, 2019 by staff

Airline gains AR bag measuring software


EasyJet have added an AR feature to their app to allow passengers to check if their suitcase will fit in the cabin before they leave home.

The augmented reality software provides an on-screen 3D box, which uses the phone’s camera to size the cabin bag and indicates whether it will fit with the airline’s proposed proportions.

It uses Apple’s ARKit2 technology and as a result, only works with iPhone models from the iPhone 6S and onwards.

Travelport developed the feature for easyJet and said it was thrilled to support easyJet push the barrier of travel innovation.

Daniel Young, head of digital experience at easyJet, said: “We are constantly on the search for ways to improve the travel experience we offer our customers when flying with us and this new technology is a perfect example of that.

“We continue to place innovation at the heart of our industry-leading mobile travel app to give our customers the tools they need to take stress away from the airport experience. Embracing this latest technology makes preparing for travel easy and fun.”

EasyJet says the feature will allow customers to save money as they won’t have to face additional charges at the gate.

Easyjet said: “Whilst the permitted dimensions of cabin bags are clearly displayed on easyJet’s website, the move is set to make it even easier for customers to check their luggage and provide greater certainty as to whether they can travel with their bag in the cabin.

“It also means they won’t be faced with any additional charges at the gate for bringing an oversized bag which can’t be taken onboard.”

Travel app Kayak already offers the AR measuring software, allowing travellers of any airlines under them to check their bags, including Norwegian Air, British Airways and Ryanair.