Global customer services provider Moneypenny has reached its 25-year anniversary.
As part of the celebration, the Wrexham-based firm is uniting its US brands under one internationally recognised name, a move which it says reinforces its commitment to a clear and dynamic future for both clients and its people.
Over the past decade, the company has strengthened its US presence through acquisitions including VoiceNation and Ninja Number in 2020; Alphapage in 2022; and Sunshine Communication Services and Choice Voice in 2024, expanding its bilingual call management and virtual phone system offerings nationwide.
Now, all these brands will operate under the Moneypenny name with delivery centers in Atlanta and Miami.
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“As a company proudly headquartered in Wrexham, a city with a rich history and a growing international profile, Moneypenny shares the same spirit of resilience, ambition, and focus on our people,” said Jesper With-Fogstrup, group CEO of Moneypenny.
“From its industrial heritage to its vibrant cultural scene, Wrexham is a place of innovation and growth. Just as Wrexham football has captured hearts across the US, Moneypenny continues to strengthen its transatlantic presence, bringing world-class customer conversations that unlock valuable opportunities for businesses across both sides of the pond.”
“Our international presence continues to grow, and this step ensures we maintain the same high standards, culture, and tone that define us worldwide.”
Richard Culberson, CEO of Moneypenny North America, added: “Moneypenny has always been about innovation, technology, brilliant people and teamwork, and delivering outstanding service.
“By unifying our brand, we make it easier for businesses to see the full range of solutions we offer while also enhancing opportunities for our people. This transition underscores Moneypenny’s commitment to excellence, innovation, and a unified global strategy.”