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Harrods’ customer details stolen

Published: September 29, 2025 at 7:59 am

The personal data of some Harrods customers may have been taken in an IT systems breach.

The luxury department store, based in Knightsbridge, said names and contact details of its online customers were taken after a third-party provider’s system was compromised.

“We have informed affected customers that the impacted personal data is limited to basic personal identifiers including name and contact details but does not include account passwords or payment details,” it stated.

“The third party has confirmed this is an isolated incident which has been contained, and we are working closely with them to ensure that all appropriate actions are being taken. We have notified all relevant authorities.”

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