Symphony Commerce, the B2B-focused digital commerce platform, has achieved ISO/IEC 27001:2022 certification, the internationally recognised standard for information security management, following a successful independent audit conducted by a UKAS-accredited certification body.
The certification was formally achieved in December 2025 and validates Symphony Commerce’s comprehensive approach to information security, risk management, and operational resilience across its platform, products, and internal processes.
During the auditing process, Symphony Commerce was recognised by auditors as one of the strongest management systems the auditor had encountered in recent years, reflecting a deeply embedded culture of accountability, governance, and continuous improvement.
ISO/IEC 27001 is the global benchmark for establishing, operating, and continually improving an Information Security Management System (ISMS). Achieving certification confirms that Symphony Commerce has implemented rigorous controls to protect sensitive information, manage security risks, and comply with legal, regulatory, and contractual requirements.
For Symphony’s customers, this milestone provides additional assurance that their data, integrations, and digital commerce operations are protected by industry-leading security practices that scale with complexity and growth.
Kevin Jones, Chief Technology Officer at Symphony Commerce, commented: “Security is not a bolt-on for us; it is fundamental to how we design, build, and operate our platform. Achieving ISO/IEC 27001 certification through a UKAS-accredited certification body validates the standards we already hold ourselves to and gives our customers confidence that their data is protected by robust, independently verified controls.”
Marcus Nightingale, ISMS Lead at Symphony Commerce, added: “This certification reflects the discipline and care our organisation applies every day; from secure architecture and code quality through to access controls and incident management. It is a shared achievement across the business and a strong foundation for how we continue to evolve the platform.”