EdTech

Online learning provider Oxbridge has entered administration – yet its website remains live and continues to advertise courses, with some people claiming they are still being charged or waiting for responses.

The Birmingham-based business, founded in 2015 by Matt Jones, filed a notice of intention to appoint administrators in August before formally entering administration at the start of October. 

Despite that, Oxbridge’s website is still taking enquiries and payments.

Recent posts on the company’s LinkedIn page show frustrated customers seeking refunds and responses. 

One user wrote: “How do I get my money back for the qualification you have not provided me?” 

Another said they had paid for a course “a month ago but nothing” had been received despite repeated messages. A third comment advised others to make refund claims through their banks, saying they were “struggling to get [their] money back” after nearly completing a year-long course.

An Oxbridge spokesperson said: “We have tried everything possible to save Oxbridge, including, from the advice of experts, actively seeking a buyer, based on it remaining an active and going concern. 

“This meant operating as best we could and continuing business as usual to maximise the chances of securing an acquisition. 

“Sadly, no suitable buyer was found for the organisation as a whole during this time, and we have, therefore, had to appoint administrators.”

Atom bank relocates 600-strong team to Newcastle’s Pattern Shop

Founded to make education more flexible and accessible, Oxbridge had offered accredited online courses across subjects from animal care to A Levels, attracting more than 100,000 learners in the UK and overseas.

It was a regular in BusinessCloud’s annual EdTech 50 rankings until recent years. However, the firm was not put shortlisted from 2024 after it failed to respond for months to requests for a BusinessCloud invoice to be paid; when we sent a polite message to founder Matt Jones to warn him of this, we received an angry reply followed by a denial from the firm that the services we provided had ever been ordered.

Dozens of recent reviews on Trustpilot have accused the college of poor communication, missing tutors and delays in marking assignments. 

“We deeply regret the impact this will have on our students and staff, which we are trying our best to mitigate,” the company added.

“We are also truly sorry for the disruption and disappointment this has caused.”

Hargreaves Lansdown founder leaves & hands board seat to son