Retail

Northampton-based eCommerce logistics specialist J&J Global Fulfilment has reported a 31 per cent increase in annual revenue to £67.1m in its latest results.

The figures for the year ending 31 March 2025 also saw EBITDA up 37 per cent to £9.2m and marks the second consecutive year of growth above 25 per cent, driven by rising global demand and continued investment in technology and infrastructure.

The business supports over 350 online retailers, including PetLab Co and The Beauty Crop, with warehousing, order fulfilment, shipping and returns. 

Its integrated eCommerce ecosystem connects with platforms such as Shopify, Amazon Marketplace and TikTok Shop, helping clients to scale operations and improve customer experience.

J&J has expanded its global footprint to seven fulfilment centres across the UK, Europe, North America and Australia. 

In July 2024, it launched its first Canadian site in Toronto and recently opened a new facility in Gorzów, Poland. 

International revenue accounted for 32 per cent of the company’s total, growing from £16.4m to £21.8m, with the US remaining its largest overseas market.

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The company has also continued to invest in its proprietary technology platforms. CommandPort, its digital-native warehouse management system, is designed to improve operational accuracy.

Meanwhile, ControlPort, a cloud-based platform, allows clients to manage multi-channel fulfilment and gain real-time insights into order status, inventory and stock keeping unit performance.

Backed by LDC since 2020, J&J has significantly scaled its operations. Following the investment, it signed a 10-year lease on Liberty 196, a fulfilment centre in Northampton six times larger than its previous site, and has increased average revenue by over 150 per cent.

“Our clients have great big ambitions to operate globally, and we continue to expand our geographic presence so more can benefit from our world-class fulfilment services,” said Emma Dempsey, J&J CEO.

“Along with the skill of our people, our game-changing proprietary technology is core to everything we do as a business and is a real differentiator for us in the highly competitive fulfilment market. 

“We will continue to invest in our technology to unlock further insights and efficiencies for our clients to enable them to grow faster.”

Chris Baker, partner at LDC, added: “These results reflect J&J’s continued focus on service excellence and a culture of constant improvement on behalf of its customers – something that’s seen in everything the team does, from its dedication to expanding and optimising the service offering, to the ever-growing capabilities of its technology platform. 

“We’re looking forward to continuing to support Emma and the management team as they press ahead with their ambitious plans.”

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