Insights

• Proactivity over firefighting in customer success management

  By Tonicha Kuzan, Customer Success Manager, TOPdesk UK  The role of customer success man...

• Business research methodology to explore open innovation

  By Grace Griffin, writer, Essays.uk and Research prospect The innovative method of using diverse ...

• There will always be buyers – even in a pandemic

  By Nick Fielding, head of customer acquisition, Viddyoze  Do you remember where you were when th...

• The tide is turning for true data adoption in InsurTech

  By Gavin Sewell, CEO, Honcho It is 20 months since the launch of Honcho – the Durham-based ...

• The perks of video marketing trends on social media

  By Kaiden James, marketing manager, InVideo  Digital marketing has taken a big lеаp ovеr the...

• Why Millennials are key to driving post-pandemic growth

  By Viktor Prokopenya, London-based FinTech investor at Capital.com  A recent survey sho...

• The joy of SaaS: Expect more deals after Mission Labs’ £40m+ acquisition

  By Jon Davage, M&A and PE tech lawyer, Bermans In March cloud contact centre start-up ...

• Why NFTs are turning the art world on its head

  By Nathan Bickerton, Masters student in digital business, Liverpool John Moores University Wo...

• How digital transformation can make your business more productive

  By Alain Lolliot, technical director, Pro Motion Hire Pro Motion Hire is a rental company fo...

• Will new audio-chat app Clubhouse prove beneficial to brands?

  By Michael Bush, Commercial Director, Climb Online  At the start of December 2020, new audi...

• Bringing the world’s family farmers into the carbon fight

  More and more, both firms and individuals are looking for ways to offset their carbon emissions - a...

• FinTech needs women – 5 reasons why this is the place to be

  By Shruti Rai, Chief Growth Officer and co-founder, Novus A recent study cited by a leading p...