Posted on June 27, 2018 by staff

Uber granted 15-month licence to operate in London


A court has granted Uber a probationary 15-month licence to operate in London.

The taxi company was refused a new five-year licence in the capital by Transport for London in September due to failings over its reporting of serious criminal offences and background checks on drivers.

Judge Emma Arbuthnot said changes it had since introduced, such as 24/7 telephone support and the proactive reporting of serious incidents to police, were enough to warrant the granting of the shorter-term licence.

However it is subject to strict conditions which include the implementation of a new governance structure, the reporting of safety related complaints and having an independent assurance audit report every six months.

TfL said the conditions would let it take action if Uber failed to meet the standards.

London Mayor Sadiq Khan said in a statement: “I believe everyone must play by the same rules, no matter how big or powerful they are.

“Uber has been put on probation – their 15-month licence has a clear set of conditions that TfL will thoroughly monitor and enforce.”

London is Uber’s biggest European market with 45,000 drivers operating there through its platform.

It is a small victory for CEO Dara Khosrowshahi, who only took charge a month before TfL’s decision and subsequently pledged to ‘make things right’ in London.