HealthTech 50 firm Mizaic – behind electronic document management system MediViewer – has announced a series of strategic appointments as the digital transformation specialist secures more work with NHS Trusts nationwide.

With 18 complex patient record digitisation projects under its belt, Mizaic hit the headlines in April, when the senior leadership team rebranded the business – formerly known as IMMJ Systems – and revealed a further £1.8 million investment from Foresight.

Signs of ongoing progression are already underway, with the announcement of six key hires.

Newly-appointed service delivery and support manager Catriona McGill (pictured) joins the company with 10 years’ experience in customer-facing roles, having begun her career as a support engineer until most recently working as senior service delivery manager at UKCloud.

Now playing a pivotal part in Mizaic’s customer satisfaction and retention, McGill has already spearheaded the launch of a new service portal as part of a series of continuous improvements to further refine customer satisfaction.

Mizaic – the home of MediViewer

Mizaic’s already-established tech team has also been further bolstered with the addition of software development lead Paul Hadfield. With an extensive IT career spanning almost three decades, Hadfield has a multifaceted role, covering everything from Mizaic’s architecture resilience, to the ongoing evolution of MediViewer’s user interface, functionality advancements, and the optimisation of colleagues’ agility. 

With a wealth of healthcare experience, Su Jones also joins Mizaic as product owner, while long-standing colleague Rob Ainsworth has moved into the freshly-created position of head of product architecture, and Riff Emmanuel has been promoted to SRE team lead. 

Over in the commercial side of the organisation, business development manager Beth Cross has added further capacity to the busy sales team. Formerly a hospital sales manager for Proximie — a technology used to record and stream live surgery —she is now specifically responsible for exploring potential EDMS projects with Trusts in the North of the UK and Wales. 

She is joined by Ross Wade, Mizaic’s new business development manager for London and the south of England. He has 25 years’ experience working with health and care technologies, having spent the first 17 of those implementing and supporting maternity clinical systems in both the public and private sectors.

In pre-sales, long-standing colleague Mike Seel — who moved to Mizaic in 2019 following almost a decade with Xerox — has progressed into the role of solutions lead, and technology specialist Jason Mitchell has joined his team as a solutions consultant, having formerly worked for Infosys, Odigo and SEDNA.

“Our recent rebrand was about much more than a name change and logo refresh — it signified our commitment to supporting the ongoing transformation of the NHS, however difficult that may be,” said CEO Mizaic’s CEO Jon Pickering, who joined in September. 

“We’re drawing on decades of combined expertise — and passion — within our team, to help solve the many digitisation challenges that Trusts face.

“Because it doesn’t matter how proud we are of MediViewer or our future product roadmap. Our people are what bring our EDMS deployments to life. It’s our people who break down barriers and resistance to change, our people who help truly realise the economic benefits of EDMS implementations, and our people who leverage the real potential of digitised patient information.” 

Mizaic says it is soon to announce details of two new important NHS projects, with industry-first product roadmap milestones also due to be unveiled.

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