Posted on May 15, 2018 by staff

McDonald’s UK investing in cashless payments


Fast food restaurant giant McDonald’s has selected Ingenico Group to handle the growth in demand for cashless transactions for the next five years.

McDonald’s cites capacity, reliability, performance and security as the drivers for its Next Generation Cashless Solution.

The fast food brand sees 3.7million visits to its restaurants per day. Customers can pay via a Click and Collect app, in-restaurant self-service order screens or when using a Drive Thru.

“We believe that this payment solution is one of the most advanced in the retail sector and is a critical component to delivering excellent experience for our customers,” said Jon Braithwaite, Director of IT, McDonald’s Restaurants Limited.

“Leveraging Ingenico’s experience of implementing complex payment programmes, our teams have been able to deliver the new service ahead of schedule, on budget and with the outstanding performance level we expected.”

The solution has been successfully deployed to all McDonald’s restaurants across the UK and Ireland.

“Throughout its history, McDonald’s has been a leader in customer service innovation,” added Ian Benn, senior vice president, Commercial, Enterprise Retail, Ingenico Group.

“Ingenico is very proud to be able to play a part in that story, speeding up service, adding new payment options and staying ahead of the pace.”