
Published: November 13, 2025 at 10:28 am
The CEO of US unicorn Lattice has announced plans to significantly expand its UK presence.
The tech giant is the number one AI-powered people platform and has 5,000 customers worldwide.
Lattice currently has around 200 customers in the UK, including Bolt, GoCardless, Guinness World Records, Tide, Monzo and Airwallex.
They’re currently serviced by a 40-strong London office but CEO Sarah Franklin told BusinessCloud that the plan was to grow its customer base significantly.
Speaking at the Web Summit in Lisbon, she said: “The UK is incredibly important. It is a financial hub, a global hub. It is a country and community that is forward thinking with great people.
“Our goal is to just grow. It’s our access to all of EMEA. The UK is the hub for having our global business.”
In a far-ranging interview, Frankin said people shouldn’t be ‘paralysed’ by a fear of AI; guarded against the dangers of ‘doomscrolling’ on social media; and warned against the obsession people have with the valuation of tech companies.
Lattice was founded in 2016 by Jack Altman – brother of Sam Altman, CEO of OpenAI – and Eric Koslow.
Franklin became chief executive in January 2024 after spending 16 years at Salesforce.