Published: May 27, 2026 at 8:49 am
Pets at Home has reported a big drop in profits in its latest annual results – but new CEO James Bailey painted a positive picture.
In the Cheshire-based company’s first full-year results announcement since the departure of former CEO Lyssa McGowan in September 2025, revenue fell 0.8% and remains just under £1.5 billion. However profit before tax was £86.5m, representing a 28.3% drop.
Bailey, a former boss at Waitrose, was appointed to lead a turnaround following the sudden departure of McGowan, a former McKinsey consultant and Sky executive with no retail experience.
He has been in post for just a few weeks. Sarah Pollard, formerly of PZ Cussons, has also taken over the CFO role from the retiring Mike Iddon this month.