Pets at Home CEO Lyssa McGowan has stepped down from her role with immediate effect, with non-executive chair Ian Burke stepping in as executive chair while the search for a new chief executive begins.

McGowan joined the business in June 2022 after an 11-year stint at Sky, where she served in executive roles including chief commercial officer and chief consumer officer.

The retail giant has also issued an unscheduled trading update, lowering FY26 profit guidance to £90–100m as retail market conditions remain subdued.

While digital sales continue to grow strongly and subscription services expand, store sales have fallen 5% year to date.