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Lawyer founds platform to combat rising solicitor-client disputes

Published: January 29, 2026 at 11:15 am

Author: Jonathan Symcox

Lawyer Victoria Morrison-Hughes has launched The Legal Lexi, a startup which helps law firms to ensure clients genuinely understand legal costs and retainer terms — not merely sign them.

As a costs lawyer who has worked closely with solicitors across a wide range of practice areas, Morrison-Hughes says she is acutely aware of the regulatory, commercial and practical pressures law firms operate under.

Developed in response to rising solicitor–client disputes, increasing Legal Ombudsman complaints and heightened regulatory scrutiny, The Legal Lexi addresses one of the profession’s most persistent risk areas: misunderstandings around fees, scope of service and informed consent.

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