Published: October 20, 2025 at 12:55 pm
The worldwide AWS outage highlights the growing dependence on a small number of cloud hyperscaler providers.
That’s the view of Tim Wright, tech partner at Fladgate, following the disruption caused today by an outage at a location of Amazon Web Services on the East Coast of the US.
US-EAST-1, the tech giant’s original and largest location for its web services and data centres, is said to be now coming back online following sporadic service outages for many popular global platforms including social media, banks and HMRC.
AWS suffered from “increased error rates and latencies” for multiple services following a Domain Name System (DNS) issue at US-EAST-1.
Users of UK banks Lloyds and Halifax were unable to access services, while the UK Government’s HM Revenue and Customs website also went down.
Among the more than 50 platforms affected included Snapchat, Duolingo, Zoom, Roblox, Fortnite, Signal, Duolingo, Ring doorbells and WhatsApp – as well as BusinessCloud’s own website briefly.