Mercaux’s 3-Layered approach to In-Store Transformation means their Composable Architecture gives retailers the freedom to decide how they transform their stores, the flexibility to work with the systems of their choice, and the agility to do it quickly, on their terms.

Next Generation POS from Mercaux consists of a decomposed basket and checkout layer, meaning that a customer can start a journey in one channel (in-store, online or remotely), pick it up in another, and complete the checkout wherever, and however they want.

1. Next Generation Retail Experiences

Mercaux are future-proofing retail by redefining how customers interact with the physical store, from product discovery and personalisation, through to remote selling and Next Generation POS. Furthermore, this is being achieved in a Next-Gen way (composable & API-oriented), meaning it is more flexible and deployed faster, than ever before. This store transformation also results in granular in-store customer, staff and product data capture.

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2. Universal Baskets

Create Anywhere. Take Anywhere. Checkout Anywhere.

Mercaux’s “Universal Basket” follows the customer wherever they go and supports the rise in popularity of customers who ROPO (Research Offline Purchase Online, and vice versa). 

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Create In-Store, Transfer In-Store
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  • Basket transfer from customer’s own mobile device to a store associate assisted selling device via QR code
  • Basket transfer from customer’s own mobile device to self-service kiosk or Digital Fitting Room device via QR code
  • Basket transfer from store associate assisted selling device to a customers own mobile device via QR code

Create In-Store, Transfer Online

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  • Customer creates basket on their own mobile device in-store and saves to their online profile/ wish list
  • Store Associate creates basket on assisted selling device in-store and saves to a customers online profile/ wish list
  • Store Associate creates basket on assisted selling device during a remote selling conversation with customer and sends via URL

Create Online, Access in-store

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  • Customer creates basket/ wish list online and accesses it in-store using their own mobile device
  • Customer creates basket/ wish list online and accesses it in-store using self-service devices or Digital Fitting Room
  • Customer creates basket/ wish list online and Store Associate accesses it in-store using their assisted selling device

Universal Baskets are accessible by anyone in the business, giving marketing, e-commerce and retail teams the opportunity to save the basket through remarketing, in-store sales and remote selling activities.

3. Next Generation Composable POS

Legacy monolithic POS is a huge drain on resources, delivers minimal business value and suppresses innovation.

Next Generation POS from Mercaux is a cloud-based, API-first solution that consists of a decomposed experience, basket and checkout layer, meaning that a customer can start a journey in one channel (in-store, online or remotely), pick it up in another, and complete the checkout wherever, and however they want. 

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The cloud-based, API-first solution that introduces fluid, flexible and fast checkout,including introducing next gen payment methods in-store.

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Find out how retailers can free themselves from legacy, monolithic POS here.

Next Generation Composable Checkout Launch from Mercaux on Vimeo.

Contact Mercaux for a demo of our platform.

Find Mercaux online:

https://twitter.com/mercaux

https://www.linkedin.com/company/3117792/