Customers of Lloyds Bank, Halifax and Bank of Scotland were unable to access their apps or online banking services for several hours today.
Lloyds Banking Group, which has 26 million customers, started experiencing problems just after 11am this morning.
A spokesperson said early this evening that “all our services are back up and running” after customers took to social media to vent their frustrations that the problems had persisted throughout the afternoon.
Having apologised for the inconvenience caused, Lloyds advised those who were still experiencing issues to “please leave it a few minutes and try again”.
Earlier today, Lloyds posted on X: “We’re aware some customers are having issues with our app and online banking. We’re really sorry about this. We’re working hard to fix it and will let you know as soon as we’re back to normal.”
The group recently issued compensation after an IT malfunction exposed the personal data of nearly half a million customers in March.