Appointments

Chorley-based fulfilmentcrowd, a tech-driven fulfilment provider for omnichannel brands, has announced a raft of senior leadership appointments as part of its growth strategy.

Following investment by private equity firm Palatine in 2025, Paul Taylor has been appointed managing director and will lead a newly-formed growth board, overseeing cross-functional delivery of key value creation initiatives.

Further strengthening the leadership team, Ben Chicken has been promoted to director of commercial, heading data-led decision-making across the company.

Meanwhile Rachel Miller has been appointed director of finance, with responsibility for financial risk management and corporate compliance.

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Katie Shepherd steps up to director of marketing after rejoining the business in 2024. Matthew Humphreys has also joined the board and changed job title – from global head of business development to director of sales – and will lead the company’s international new business acquisition strategy.

They join existing board members Shaun Cummins, director of information systems; Austin Waddecar, director of product; and Chris White, director of client services.

CEO Lee Thompson said: “This is a natural evolution of our leadership team as we focus on driving our next stage of growth.

“The strength of fulfilmentcrowd lies in its people and these appointments reflect both the depth of talent within the business and the progress we’ve made over the past two years.

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“I have every confidence that Paul and his team will continue to steer the business effectively as we scale across territories.”

fulfilmentcrowd is a tech-first, global fulfilment provider and is trusted by 250+ brands worldwide.

Last year the company topped £20m turnover for the first time.