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Dramatic rise in AI visibility drives huge Trustpilot profit growth

Published: March 17, 2026 at 8:12 am

Author: Jonathan Symcox

A dramatic rise in its visibility within AI models is driving growth at Trustpilot.

The London-listed global review platform – which is headquartered in Denmark – reported profitability ahead of expectations as its CEO said “authentic human feedback has never been more critical” amid the rise of AI.

Full-year revenues for 2025 were £261.1 million, up 24%, while adjusted EBITDA was £40.7m, a rise of 69%, and profit before tax was £14.1m, up 172%.

A strategic focus within the business drove a dramatic rise in Large Language Models (LLM) exposure, with click-throughs from AI search up 1,490%, Trustpilot said.

The site ranked as the fifth most cited domain globally on ChatGPT in January 2026, according to Promptwatch. 

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