The UK’s first AI-powered physiotherapy clinic, Flok Health, is expanding rapidly amidst a push from NHS England to scale digital provision across the health service.

The digital clinic provides NHS patients with same-day appointments for back pain via a smartphone app. In its first large-scale pilot in England last year, the clinic more than halved
waiting lists for back pain and reduced waiting times for all MSK conditions by 44% in less than 10 weeks.

Following this success, the AI clinic has been rolled out across 11 NHS areas including Cambridgeshire, Peterborough, Airedale, South Yorkshire (Doncaster, Barnsley, Rotherham, Sheffield), Northamptonshire, and three London boroughs.

This means more than 2.4m patients living in these areas are able to access round-the-clock digital physiotherapy, helping to slash waiting times and get people back to doing the things that matter to them.