Published: January 8, 2026 at 7:00 am
Cera is launching AI care agents to transform workforce recruitment, care quality and productivity in the home care sector.
The firm, No.1 on our HealthTech 50 ranking last year, says the agents are designed to automate time-consuming tasks, take decisions based on information they gather, and act on them – using reasoning, planning and memory.
Cera will introduce almost 1,000 agents across its 10,000-strong workforce, significantly speeding up recruitment of carers, organising replacement cover and continuously reviewing and improving patient care quality and compliance.
It says the agents will mean more patients get the right care faster, freeing staff up to focus on patient medical and quality needs rather than calls and paperwork.