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WH Smith CEO resigns after Deloitte Review findings revealed

Published: November 19, 2025 at 8:12 am

Author: Jonathan Symcox

The CEO of WH Smith has resigned after accounting inconsistencies in supplier income recognition within its North America division were identified.

An independent Deloitte Review said that there would be a net reduction in supplier income of approximately £22m and additional one-off inventory costs of around £20m in the division.

North America’s headline trading profit has been revised to £5m-£15m, down from the revised expectation of around £25m announced on 21st August 2025 and previous market expectations of £55m.

WH Smith PLC’s headline trading profit for the year ended 31st August 2025 is now anticipated to be between £100-110m.

Carl Cowling offered his resignation, and the board has accepted it. Andrew Harrison, CEO of the UK division, has taken on the group CEO role on an interim basis.

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