Conflicts between businesses are taking longer and costing more to resolve, according to research conducted by Resolutiion, the AI-powered dispute resolution platform, and the Chartered Institute of Procurement & Supply (CIPS).

In a joint survey of procurement and supply chain professionals, conducted as part of the two organisations’ Breaking the Deadlock report, nearly half of respondents (48%) said the time to resolve procurement conflict and disputes is increasing.

Only 15% felt it was decreasing, with the remaining 37% seeing no change.