Overview
Our suite of products redefines the interaction between people and technology. We empower individuals and organisations to utilise technology with unrivalled effectiveness. By integrating AI into Digital Humans, we create personable, familiar-looking characters with communication skills that engage seamlessly with your team and customers.
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Our Values
From inception we have designed the business to be both commercially successful and to create tangible social benefits, with our values based on equality, diversity, inclusion, and talent development.
Our Offering
Imagine customer service that never sleeps, a support team that scales instantaneously with demand, and a customer experience that’s always engaging – this is the reality we offer.
Our Digital Humans elevate efficiency, foster deeper engagement, and open new avenues for profitability, all while enhancing the employee and customer experience.
THE WHY… Digital Human solve problems and bring benefits to businesses across a wide range of industry sectors. We provide solutions that improve customer experiences, increase sales, enhance brand or product awareness, and enable productivity and profitability gains.
THE WHAT… Hyper-realistic digital humans are designed to instantly create familiarity and reassurance. Working individually or as part of a team along with human colleges, utilising their ability to interact and speak/communicate in real-time they perform an infinite number of tasks, in an engaging and compelling way. By doing so, they reflect the unique ethos of the brand they represent, positioning their values, personality, and style. With their 24/7, 365 availability, multi-lingual capabilities, perfect brand/ product knowledge, and impeccable brand representation, Digital Assistants make an ideal addition to any business.
THE HOW… We employ and constantly develop the best and brightest minds who share our values and are committed to achieving the highest quality outputs possible. Our team along with our eco-system partners, create solutions that incorporate high fidelity imaging, real-time interactions, and advanced intelligent solutions.
Adopting Digital Humans isn’t just about keeping up with the times; it’s about setting the direction for the future of your business. Sum Vivas is not just an option; we are the next essential member of your team, ready to propel your company forward into a new era of digital interaction and customer engagement.
Digital Humans – Problem Solvers
The use of AI-integrated Digital Humans addresses and overcomes major challenges across multiple industry sectors, revolutionising the way tasks are performed and enhancing overall efficiency.
Inefficient Customer Service
Problem: Traditional customer service processes may result in long waiting times, delays in issue resolution, and inconsistent responses.
Solution: AI-integrated digital assistants in customer service provide instant responses to frequently asked questions, streamline ticketing systems, and offer efficient problem resolution. This enhances the overall customer experience by providing quick and accurate support.
Time-Consuming Administrative Tasks
Problem: Traditional administrative tasks, such as data entry, scheduling, and document management, can be time-consuming and prone to errors.
Solution: AI-integrated digital assistants automate routine administrative tasks, saving time, reducing human errors, and allowing Assistants to focus on more strategic and value-added activities.
Communication Barriers
Problem: Communication barriers, especially in multilingual or diverse work environments, can hinder effective collaboration and information exchange.
Solution: Natural Language Processing (NLP) in AI digital assistants facilitates seamless communication, understanding various languages and communication styles. This improves collaboration and ensures everyone can interact with the system comfortably.
Personalised User Experiences
Problem: Generic solutions may not cater to individual preferences and needs, leading to a lack of personalisation.
Solution: AI-integrated digital assistants are designed for customisation. They learn and adapt to user preferences, providing a personalized experience. This personalization enhances user satisfaction and engagement.
The adoption of intelligent Digital humans addresses these challenges by introducing intelligent, adaptable, and user-friendly solutions that significantly improve operational efficiency and user experiences.
Key Markets
The integration of Digital Humans with AI presents a significant opportunity across various sectors.
This opportunity is driven by technological advancements, market readiness, and the increasing importance of digital interactions.
The timing is particularly opportune due to the accelerated digital transformation across industries and the need for scalable, efficient, and personalized solutions.
As technology continues to evolve, the role of digital humans will expand, making now an ideal time for investment and development in this area.
Customer Engagement: in high footfall locations like, Retail complexes, Airports and Arenas digital humans can offer personalised customer service experiences, leading to increased customer satisfaction and loyalty.
Retail and Fashion: Digital assistants, clothing and accessories offer a new and sustainable way for fashion and retail brands to showcase their products and services.
Live Performance & Entertainment: Highly realistic and customisable digital humans and environments can provide stunning immersive experience for live audiences.
Advertising and Marketing: Digital humans and environments offer iterative customer engagement for brands to connect with their target audience, increasing brand awareness/affinity and driving sales.
Education and Training: inclusive and personalised solutions for educators and trainers to empower students and trainees to explore and interact with learning in a more natural and intuitive way.
Healthcare and Wellness: Digital humans provide a new way for healthcare and wellness providers to engage with patients to improve their health and wellbeing, combat isolation and provide 24/7 monitoring and care.
Why Work with Sum Vivas
It’s the sum of the parts that differentiates us from our competition.
- Brand values
- Quality offering
- Approach to business
- Full solution offering
- Flexibility & adaptability
- Pricing models
- Technical and commercial approach
Consistency: Across all aspects of their development journey. Rather than working with multiple businesses to create different components of the solution, customers can rely on Sum Vivas to provide a comprehensive and cohesive solution.
Customisation: For digital humans, environments, and clothing. This allows customers to create a unique and personalised experience for their users. This level of customisation would be challenging to achieve when working with multiple vendors.
Efficiency: And speed up the development process. We can coordinate all aspects of the project, ensuring a seamless and integrated solution.
Quality: The highest level of quality across all components of the development process. We have a team of experienced designers and programmers who can ensure that all aspects of the process are to the highest standard.
Flexibility: artificial intelligence and real-time performance capabilities allow customers to offer a highly engaging and interactive experience for their users. This helps to improve user engagement, and memorable experiences.
Our suite of products redefines the interaction between people and technology. We empower individuals and organisations to utilise technology with unrivalled effectiveness. By integrating AI into Digital Humans, we create personable, familiar-looking characters with communication skills that engage seamlessly with your team and customers.