Posted on December 14, 2019 by staff

Uber launches appeal against London licence loss


Uber has launched an appeal against the decision to revoke its licence to operate in London.

Transport for London stripped the travel tech firm of its operating licence last month over “several breaches that placed passengers and their safety at risk”.

TfL said that a key issue in its decision was a “pattern of regulatory breaches”. These included a change to Uber’s system, which allowed unauthorised drivers to upload their photos to other Uber drivers’ accounts.

TfL claims this allowed drivers to pick up passengers as though they were the booked driver, which it said occurred in at least 14,000 trips and put passenger safety and security at risk and left the journey uninsured.

In revealing the decision to appeal, Uber’s head for Northern and Eastern Europe Jamie Heywood said: “We are committed to Londoners and are working closely with TfL to address their concerns and requests, as we have since 2017.”

The tech and travel giant previously said the decision was “extraordinary and wrong” in a statement.

The firm can continue to operate while it appeals the decision.