The founder of global payments consultancy CMSPI, created in Manchester and now headquartered in the United States, is to step aside.

Brendan Doyle has overseen its rapid growth from a domestic business to the leading global payments consultancy working with the world’s largest merchants.

CMSPI works with more than a third of global 500 merchants to harness the power of data to maximise payments performance, with the goal of boosting the profitability of every transaction.

Now headquartered in Atlanta, Georgia, it has appointed tenured president Elley Frost (pictured, main image) as CEO, effective from 1st May.

Frost assumes the role after 20 years with the company. She began as an analyst and worked her way up to managing director and later to president and head of North America. 

Brendan Doyle, CMSPI

“I have built CMSPI around talented and ambitious people like Elley who work their way up through the business,” said Doyle (above). 

“Elley has been part of CMSPI since its inception and as a leader within the business, she has had a tremendous impact on our company, our clients, and our culture and I look forward to the CMSPI of the future with her at the helm.” 

On 1st May, Doyle will become a strategic advisor and remain on the CMSPI board of directors.

Frost led CMSPI’s expansion into North America, laying the groundwork for further globalisation of the company and solidifying CMSPI as an internationally recognized brand among merchant leaders and payments professionals. 

In addition to opening CMSPI’s Atlanta location, she leads global business development. The company now has offices in Atlanta, Düsseldorf, Manchester, San Diego and Sydney. 

‘Vampire kangaroo’ forces founder to swap Australia for UK

“We are thrilled to continue to benefit from the wisdom, vision, and strategy that Brendan brings to the table,” said Frost. 

“I’m grateful to Brendan, our team, our investors, and most importantly, our clients for placing their trust in me to move our business forward, innovate, and adapt alongside the rapidly changing payments industry.”

CMSPI has achieved significant growth in recent years with the support and investment from UK-based private equity firm Inflexion. “We have tremendous confidence in Elley, Brendan, and the CMSPI team to continue to grow and expand the business,” noted Chris Wright, partner at Inflexion. 

“We commend Brendan for his vision and success in founding CMSPI, and we look forward to Elley continuing the client-first mentality that has anchored CMSPI’s global success.”

HiBob swoops for Pento in £32m payroll deal