A former COO at Habito has been appointed by Pockit.

The London company, which provides vital financial services to people whose needs aren’t met by the traditional banking system, said Garreth Griffith will now oversee its day-to-day operations as COO.

Griffith, who previously worked at Amazon, PayPal and eBay with roles covering marketing, risk management and customer experience, left digital mortgage broker Habito in July, soon after Ying Tan arrived as CEO. 

Founder Daniel Hegarty had stepped down in March following a tumultuous year which saw a merger fall through and redundancies. Griffith was made COO in November 2022, leading the company’s customer operations, legal, financial, risk & compliance functions. Prior to that he spent several years as chief risk officer and chief impact officer.

He also sits on the board of Get Safe Online, an information source covering online safety and information security.

Pockit, founded in 2014, is seeking to grow its customer base from current levels of roughly 900,000 individuals in the UK. It is expanding its product range with new services such as income advance and more developed credit products.

“Garreth brings a wealth of experience to the team and has a superb track record in delivering on the strategies and services of some of the biggest fintech and payments players in the market,” said Virraj Jatania, CEO and co-founder.

“This is an exciting time for Pockit as we look to broaden our service offering and grow the business to help even more people access vital financial services.”

Griffith said: “I’m very excited to be joining Pockit at such a positive time for the business when it is growing quickly and expanding its range of financial services for those not served by the banking sector. 

“Pockit has a crucially important role to play in furthering financial inclusion and supporting those trying to build their financial resilience.”

$1bn funding to power up invoice financing platform