Renault Group has acquired London startup Fixter, a digital platform which connects retail and professional customers to local garages for vehicle maintenance.
Renault said the acquisition is part of the digitalisation of the group’s after-sales business unit.
Founded in 2017 by Limvirak Chea, Frédéric Dermer and Cristian Vrabie, the Fixter platform allows users to make appointments online, prepare quotes, collect the vehicle from home and take it to the group’s partner network. It also includes invoicing, after-sales service and repair guarantees.
Renault said it will now benefit from the support of the multi-brand network of Motrio garages – which has 2,500 sites in Europe – the expertise and digital services of Renault Group and the innovative financial services of Mobilize Financial Services.
“We are delighted to have found in Renault an industry partner who shares both our vision and our ambition to reinvent vehicle maintenance for the future – simple, transparent and hassle-free,” said CEO Chea.
“The expertise and resources of a major group like Renault, combined with Fixter’s agility and startup mindset, will help us to go even further and faster in this revolution.”