Martin Port, the founder and CEO of workforce management technology company BigChange, is to move into a new role as chairman.
Richard Warley, who joined the business as chairman at the start of 2021 following £75 million of US VC investment, will become the driving force of the business as CEO.
BigChange, which has achieved nine years of consistent growth, is preparing to expand rapidly across multiple international markets and is building out the next generation of its technology platform.
Its field service management technology is the core workflow tool for businesses employing field service technicians and operators. The company’s tools provide job scheduling, customer invoicing and payments automation, mobile workforce management and client engagement.
The company’s platform serves 1,600 small to enterprise clients spanning more than 20 industries, from plant hire to drainage and waste, social housing to food service. Clients include Sunbelt Rentals, Silentnight, Recycling Lives, HSS and EDF.
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“I couldn’t be more confident that Richard is the ideal person to take on the day-to-day running of the business,” said Port. “He is passionate about BigChange, he’s taken the time to get to know our people and our culture, and he has an extraordinary depth of experience running billion-pound companies.
“It is our hope that, together, we can help BigChange to reach this milestone – unicorn status – in just a few years. We currently employ over 200 people around the world, and we hope to take that figure to 500 people.
“This is a really exciting time for both me and for BigChange. I feel as though I have had a promotion and relish the prospect of a new challenge.
“My ambitions for BigChange have only intensified over the last few years and I know that, with Richard by my side, we have the best chance of executing our plan to become the leading mobile workforce management platform in every market we target around the world.”
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Warley said: “Martin has built a really special company that combines great technology with a very big heart and an absolute focus on making the world a better place for its customers and the people who work here.
“I’m excited about the scale of the opportunity out there for BigChange – both in terms of the size of addressable market and the breadth of technological solutions we can bring our customers.
“Martin is an evangelist for the business and a great strategic thinker. My role is about taking this business to the next level and ensuring that we preserve all that is brilliant about BigChange’s culture while evolving into a much larger entity.
“I am going to continue to develop JobWatch’s functionality and relevance to the market, all while maintaining our focus on customer success and excellent service.”