Published: October 10, 2025 at 11:22 am
Today is World Mental Health Day – and one entrepreneur says supporting vulnerable staff has been key to his success.
“Some of my best employees are neurodiverse. If you support them, they can work wonders,” said Josh Hough, founder and CEO of CareLineLive.
One of them is Jess Davies, 31, a sales development representative who lives with obsessive-compulsive disorder (OCD) and anxiety. Davies said her mental health condition gives her an edge at work.
“My OCD is a mix of perfectionism, ‘just right’ compulsions and contamination fears,” she said. “But it also makes me incredibly organised. Every piece of intel from a client goes into our CRM. If someone mentions they have a dog or are getting married, I remember. It’s about making people feel seen and that builds trust.”