The Competition and Markets Authority has ordered ticket marketplace StubHub UK to refund customers over hidden fees.

The competitions regulator found that the firm did not show fans the total price upfront when purchasing tickets, as required by law. Instead, a mandatory fee was included later in the process. 

StubHub UK is one of the largest marketplaces allowing people to buy and sell tickets for live shows and events in the UK. 

The CMA has fined the company close to £900,000 and ordered it to issue refunds to more than 50,000 fans exceeding £590,000 for using this illegal practice, known as drip pricing.