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AWS outage impact on global payroll

Published: October 21, 2025 at 4:57 pm

Author: Curtis Holmes, executive vice president, global payroll, Vistra

The outage is a powerful reminder of payroll’s role as a business-critical function that keeps organisations running.

When systems go down, HR and finance teams lose access to the very tools they depend on to process pay, manage employee records, and meet tax obligations.

When pay is interrupted, even temporarily, the consequences are immediate, from financial stress for employees to operational disruption for employers.

Modern payroll systems rely on cloud platforms for accuracy, compliance and speed, and this interdependence highlights the importance of robust systems and contingency plans that ensure employees are paid accurately and on time, regardless of external events.

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