Cloudfm Group – now trading as Cloud – was formed in 2011 with the sole purpose of Restoring Trust in a failing industry by changing the rules.
During this time, Cloud has established its reputation as leading in technology within the built environment. Originally, through its proprietary work-flow platform, Freedom, designed to work seamlessly in line with each client’s business. Freedom matches tasks with supply chain partners and delivers transparency and control for both supply chain task management and associated costs. Freedom coupled with tailored People Services – governing Compliance, Cost Control and Triage, Cloud has managed to join Smart Tech with Smart People to deliver Smart FM.
In 2019 Cloudfm Group were awarded the Queen’s Award for Enterprise in the Innovation category, in recognition of their outstanding technological contribution to the facilities management industry.
Mindsett
Since 2019, Cloudfm Group have continued to invest heavily in research and development of technology products, through their subsidiary, Mindsett. Collaborating with PhDs from the University of Essex and behavioural scientists, the team are continuing to push the boundaries on PropTech and unique IoT enabled predictive maintenance capabilities.
Cloud is extending its services to a global network of partners, through deploying its Mindsett platform – a proprietary compliance, energy management and predictive maintenance solution for clients that want to manage their assets to optimum performance. This approach can be introduced in collaboration with, or instead of, a BMS or Smart Building Installation.
Cloud offers a number of modules under the Mindsett Platform, including energy management and environmental solutions, as well as asset management, procurement, and predictive maintenance modules.
The technology behind the modules is the Mindsett PRISM® monitor, which is an industry leading, patented (in the UK, Europe and Global regions), asset monitoring solution. The Mindsett PRISM® box (pictured), plugs straight into a distribution board and can monitor multiple circuits. The Mindsett PRISM® monitors and reports on Apparent Power, Real Power, Power Factor, Voltage, Frequency and multiple harmonic dimensions, to provide the actual energy consumption per asset and the asset’s performance in real- time. Working with integrated software, an asset “fingerprint” measures infinite engineering parameters with infinite sensors that will never go out of calibration. Cloud’s data scientists and analysts, track and interpret deviations in these unique fingerprints to create predictive maintenance which evolves exponentially via AI and Machine Learning. 
There is no longer a need to rely on building smart meters, expanded BMS and, or additional sensors on assets for energy management and/or, predictive maintenance on electrical powered assets. Where other media than electricity is a main driver or focus of attention (e.g. gas, oil, water), Mindsett PRISM® is supplemented with traditional controls and sensors.
New in 2026 — Mindsett, is the world’s first platform enabling true cross-system collaboration through GAIN
(Global Asset Intelligence Network)
What is GAIN? – the Global Asset Intelligence Network
GAIN (Global Asset Intelligence Network) is a collaborative, AI-leveraged capstone designed to unify how buildings are managed globally. It is more than just a platform; it’s a “movement” aiming for a fundamental shift “from fragmented tools to federated intelligence”.
Core Purpose: GAIN’s primary aim is to overcome the pervasive “chaos” of fragmented, static, and inaccurate asset data in real estate and facilities management. It seeks to provide foresight rather than just alerts, transforming facilities management from a reactive to a proactive, predictive approach.
Leveraging AI: At its core, GAIN integrates anomalies detected by Cloud’s Mindsett Platform, with a robust “Fault Library” and “Fault Matrix”.
The Fault Library is a dynamic knowledge base continuously refined by human feedback, AI.
This integration allows GAIN to detect and diagnose deviations from learned asset patterns and present likely faults and remedies.
It also enables GAIN to predict future failures with increasing confidence using asset type and past fault data.
Shared Intelligence Ecosystem: GAIN facilitates a “growing Fault-link flywheel” that improves over time as companies opt into shared (anonymized) data. This provides standardized insights across global portfolios and different users. The vision is for buildings to be “no longer managed in isolation” but as part of a shared intelligence network.
Key Benefits and Capabilities:
- Predict asset failures before they happen, including how they will happen.
- Peer benchmarking across clients and asset classes globally, allowing one building to “learn from one 5,000 miles away”.
- Identify which parts need replacing and which don’t.
- Reduce operational waste and carbon footprint. This contributes to Net Zero and ESG goals by optimizing energy, extending asset life, and providing auditable ESG reporting.
- Scale insights across global portfolios, not just one site at a time.
- Co-create smarter buildings with clients, vendors, engineers, and AI.
Long-term Vision: GAIN aims to become the “world’s best resource for asset-fault linking” and a sector-standard “operating layer”. The long-term vision extends beyond traditional SaaS models, moving towards an “agent-driven” future where AI-driven agents proactively understand and meet user needs. This aims to transform Mindsett into an “observation engine” and positions it as an “AI tech company” and a leader in enterprise platforms.
Industry recognition for our PropTech
Cloud innovations recognised by the University of Essex in 2023
Research by Dr Faiyaz Doctor and Dr Hossein Anisi in collaboration with Cloudfm Group Limited and Cody Yang, was awarded ‘Best Research Impact in Enterprise and Innovation’ for their work in realising predictive maintenance technology, to reduce equipment downtime and improve FM analysis and asset monitoring.
Recognised by Gartner®
Cloud was recognised as a Sample Vendor in the Asset Optimization category in 2022 Gartner® report titled, “Emerging Technologies and Trends Impact Radar: Environmental Sustainability”
Other reports from Gartner® in which Cloud have been referenced are ‘Market Guide: for Energy Management and Optimization Systems’ and ‘Market Guide: for Commercial and Industrial Energy Management and Optimization Systems’.
Recognised by Verdantix
Buyer’s Guide: Energy Management Software 2024
Whitepaper
You can read Cloud’s most recent whitepaper ‘Technological Disruption in Facilities Management: Achieving Net Zero by 2050’ by clicking here.
Contact Cloud for a chat about how their technology is leading an industry, saving time, saving money and saving the planet:
Recognition of Cloud’s outstanding business culture:
In 2025 we were shortlisted in the British Business Awards in the Employer of the Year category.
In 2026, we were shortlisted in the Great British Workplace Wellbeing Awards in recognition of our wellbeing policies, mental health support and wellbeing educational programmes.
Find out more:
https://www.cloudfmgroup.com/services/tech-solutions
Follow on social media:
LinkedIn – Mindsett
LinkedIn – Cloudfm
Instagram – Cloud.fm
Facebook – Cloudfm
YouTube – Doing the Opposite: Business Disruptors
About Jeff Dewing:
Cloudfm founder and CEO Jeff Dewing is not only a disruptive voice and technological visionary within the facilities management sector; he is also passionate about doing the right thing. Jeff’s own success has built a strong desire to help others to find fulfilment.
In his podcast series, ‘Doing the Opposite: Business Disruptors’, he interviews guests from across the business spectrum and leaders with great stories to tell, about how they had to approach life and business differently in order to stand out and to succeed.
Jeff Dewing – Podcast – ‘Doing the Opposite: Business Disruptors’
From resilience, self-belief and passion, to the ability to silence their critics, my guests explain why they only see the summit, not the mountain.
Listen here: :https://www.jeffdewing.co.uk/podcast/#featured-podcast
Watch here: https://www.youtube.com/playlist?list=PLkpckk9P3_tLvy06rVIDGf5yI12izJr70
Read a full feature on Jeff and Cloudfm, published in FM Director magazine, here.
Jeff delivers a message to his younger self: When ego and pride are out of control, they will destroy you – TechBlast