Retail

Online fashion firm ASOS Plc has been hit by a cyber attack – leading to a fall in its share price.

The firm said that around 10am on Tuesday, an unauthorised customer notification was sent to its customers.  

Basic personal information including name and contact details may have been accessed. ASOS said it “does not believe that payment card information or account passwords were impacted”.

Its share price fell from 500p to around 433p yesterday on reports of the incident, but has since recovered to around 460p.

ASOS, which confirmed the attack mid-afternoon yesterday, added: “We are investigating unauthorised activity involving third-party platforms that we use to communicate with customers. 

“We took immediate action to restrict access to the notification platforms and are working with our internal and external specialist advisers, as well as all relevant authorities. 

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“Our website and app are operating as normal, with no current disruption to any aspects of our operations. Customer trust is incredibly important to us, and if the situation changes an update will be provided as appropriate.

“The company has cyber security insurance with a large global provider, including business continuity insurance. It is too early to quantify any potential impact on trading.”

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