Digital bank Zopa has reported its third full year of profitability after doubling profit before tax to £65 million in 2025.
The FinTech, which only launched in 2020, grew its customer base to 1.7m in 2025 across savings, lending and everyday banking, onboarding more than half a million gross new customers during the year.
As a result, Zopa scaled revenue in line with customer growth, with total revenue increasing 24% to £377.1m in 2025 and total operating income climbing 21% to £359.6m.
Over the period, the bank’s deposit base grew 17% to £6.4 billion, while gross loans on balance sheet surged 23% to £3.8bn.
Zopa said an ongoing focus on cost efficiency meant it continued to deliver a cost-to-income ratio of 34.8% through this period of growth.
“2025 was another landmark year for Zopa as we expanded into everyday banking,” said Jaidev Janardana, CEO.
“We grew our customer base to 1.7m, supported by strong growth across all products and from our expansion into current accounts and Investments. Our performance drove 24% revenue growth, with Zopa doubling its profit before tax despite a challenging UK economic environment.
“Unlike much of the industry, we continue to place significant emphasis on rewarding loyalty, and the deepening of customer relationships has been the strongest indicator of our progress towards establishing the Home of Money, a place that makes customers feel at home with their finances.”
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Zopa launched its flagship bank account, Biscuit, in June 2025. It attracted hundreds of thousands of customers in less than a year.
Building on this momentum, Zopa subsequently entered the investments market to help the 15 million Brits holding excess cash grow their money with confidence.
Zopa’s AI Assistant will soon enable customers to split receipts and settle invoices in seconds, simply by uploading a photo and using their voice. The Zopa app will serve as a smart financial control hub, enabling customers to move money to and from any bank account — including those held outside Zopa — all from a single screen.
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