Gigasure is making travel insurance more personal, flexible, and connected. Built around the way people travel today, we combine customisable cover with practical digital features that put UK travellers in control. From shaping a policy to suit their plans to accessing support when journeys take an unexpected turn, our focus is simple: make insurance easier to understand and easier to use.
That starts with choice. Our travel insurance lets customers tailor their cover around their trip, budget, and activities. At the centre of the experience is the Gigasure app, which brings policy management, documents, claims, and customer support together on their phone.
With Boosts, that flexibility continues after purchase. Travellers can add extra cover to an active policy through the app, including Adventure Sports and Activities, Winter Sports, Cruise Cover, Golf Cover, and Business Travel. Whether a trip takes a more adventurous turn or plans evolve, Boosts give customers a straightforward way to adapt their protection, subject to the options and terms available for their policy.
When disruption happens, GigaShield brings practical support into the moment. Available with policies that include Travel and Baggage Delay cover, it provides airport lounge access or a cash payment for qualifying flight delays of three hours or more. Customers register their flights in the app before travelling, allowing GigaShield to monitor delays and notify them when benefits become available. For eligible baggage delays, entering the airline’s Property Irregularity Report number in the app unlocks a prompt cash payment to help with essentials while they wait.
GigaCard makes essential insurance information easier to reach. Customers can add their digital insurance card to their phone’s wallet, keeping policy details and emergency contact numbers close at hand. It’s a small feature with a practical purpose: less time searching emails or logging in when those details matter.
Together, Boosts, GigaShield and GigaCard connect three things travellers need: flexibility as plans change, support when journeys are disrupted, and quick access to essential information. They make insurance a more useful part of the travel experience, from preparation to the journey home.
Clarity matters just as much as convenience. Through straightforward guidance and jargon-free content, we help customers understand their cover, explore their options, and know what to do when they need support.
Our ambition is to make travel protection feel relevant to everyday travel. By combining thoughtful technology with customer choice, Gigasure gives modern travellers more control over their cover and more confidence to enjoy the journey.
Gigasure was recently named New Business of the Year at the Lloyds British Business Excellence Awards in 2025, recognised for its clear innovation and real-world relevance in developing a simple and powerful solution that meets a market need. In addition, Gigasure received a highly commended award in the Best D2C Insurtech category at the Global Insurtech Awards 2025.
Gigasure is now ranked No. 2 in BusinessCloud’s InsurTech50 rankings for 2026!