Manchester-headquartered payments FinTech Total Processing has made two additions to its senior leadership team, with Rob Pailin joining as Chief Executive Officer and Sunil Peenikal appointed Chief Technology Officer.
Founded in 2015, Total Processing is now one of the UK’s fastest–growing FinTech companies, delivering its services to more than 3,000 clients and disrupting the payments sector through the delivery of custom payment solutions across online and in-store channels worldwide.
Bringing over 15 years of financial services and FinTech experience, Rob Pailin, former Assetz Capital and RBS Corporate managing director, will be spearheading the firm’s ambitious growth plans as it looks to expand to new markets, bolster its headcount and continuously innovate its product for customers.
Sunil Peenikal joins with over 20 years’ experience at some of the world’s leading tech companies, including IBM, Hewlett-Packard and Fulcrum Digital. Sunil will lead the development of Total Processing’s payments processing technology, ensuring it continues to evolve and scale, while maintaining the bespoke nature of its services.
The appointments follow an influx of new recruits to the FinTech over the past year, as it more than doubled its headcount over lockdown and moved to a new, much larger headquarters at 111 Piccadilly, Manchester, to accommodate its 60-strong workforce.
The duo join Total Processing at a pivotal moment in the business’ growth journey, as it targets global expansion with new offices in the UK, Europe and most recently Dubai; with plans for significant headcount growth in the coming 12 months.
Pailin said: “Total Processing is one of Manchester’s most exciting FinTech businesses – the growth it has achieved to date has been huge. As the e-commerce landscape evolves, we have an opportunity as a business to bolster this growth further.
“Many domestic and international businesses are reassessing their core processes, streamlining wherever possible and this is where Total Processing is making its mark. We’ve got ambitious plans and I’m looking forward to seeing what we can achieve.”
Peenikal said: “I’ve had the opportunity to work with some of the world’s most innovative businesses throughout my career, and I believe Total Processing has the potential to reach similar heights. What sets the business apart is the relentless focus on the customer, and how that translates into its technology.
“We have the ability and agility to quickly develop custom features if our customers demand it, which is such a refreshing approach. This is why we have some of best customer retention levels in the industry – and it’s from these brilliant foundations that we will build on our technology and innovate further.”