Posted on June 22, 2018 by staff

Moneypenny plots US expansion after opening new base


Customer services firm Moneypenny has outlined ambitious growth plans for its US division after moving into an expanded base in Charleston, South Carolina.

The state-of-the-art facility is double the size of its previous office as the firm plans to double the size of its US team this year.

Wrexham-headquartered Moneypenny offers its clients call answering and live chat customer service solutions.

“We are looking forward to expanding our Moneypenny team here in Charleston,” said director of operations Charlotte Glover.

Global managing director Joanna Swash added: “When looking for a location for Moneypenny in the US, we needed a place with great personality, great people and a fertile environment for new business development – which we have found in Charleston.

“Classic southern hospitality was a huge draw tied in with the internationally recognised service attitude which makes for a perfect match with Moneypenny’s business approach and culture.”

Moneypenny provides answering services and chat support to clients in a wide array of industries including law, real estate, and accounting.