Intropy, the AI-native operating system for the parts and service industries, has raised $11m (£8.2m) in seed financing.
The seed round was led by Felix Capital, with participation from Quiet Capital and existing investors General Catalyst and Firstminute Capital.
Founded in London in 2024 by Franziska Kirschner and YihKai Teh, Intropy enables spare parts businesses to automate critical workflows across demand prediction, inventory distribution, obsolescence management and dynamic pricing using AI.
Kirschner is a University of Oxford-trained physicist whose research has been published in Nature, while Teh, from Malaysia, is an AI academic from University College London.
Its platform has processed more than $10bn in parts demand and supported parts operations across the US, UK and Europe.
Kirschner, co-founder and CEO, said: “The physical economy is sustained not only by what we build, but by our ability to keep it working.
“Spare parts make that possible, yet many of the industry’s most important decisions still rely on fragmented systems and manual work.
“We are not interested in adding another dashboard on top of that complexity. We are building an AI-native operating system that can make and execute decisions autonomously, at scale and speed.
Future is here
“The future is here, and we are ready to serve an industry that technology has overlooked for far too long.”
Teh, co-founder and CTO, said: “Every machine made from multiple components will eventually need spare parts, whether it is a car on the road today, an autonomous vehicle of tomorrow or a robot supporting humanity on Mars.
“We’re building the intelligence layer that understands the extraordinary complexity of spare parts: what fits, how it performs and when it is needed, so parts businesses can make better decisions.
“Our goal is to make that complexity invisible, with intelligence working quietly in the background. The best user experience is when the user needs to do nothing at all.”
Intropy will use the funding to accelerate product development, expand its engineering and machine learning teams, and establish a New York office as it grows its presence in the US. The company will also continue expanding across Europe.
Fabian Burnett Small, investor at Felix Capital, said: “Every product is designed with components, or spare parts, yet the systems managing those parts remain remarkably manual and fragmented.
“At Felix, we believe AI will fundamentally transform product design, and how the physical economy operates.
“Intropy is building the intelligence layer that can make supply chains faster, smarter and significantly more efficient – ultimately bringing a better product faster into the hands of the end user.
“We were immediately impressed by Fran and YihKai’s technical depth, domain expertise and ambition, and are excited to support them building a new intelligence layer for the physical world.”
Intropy is hiring engineers and AI researchers in London and New York to help build the next generation of infrastructure for the spare parts economy.