Shawn Wen, Nikola Mrkšić & Eddy Su were three researchers from the University of Cambridge with an idea to become a leading provider of enterprise AI agents for customer service. Since 2017, PolyAI has handled millions of customer calls for blue-chip clients across a range of sectors. Earlier this year PolyAI raised $200M from Nvidia, Khosla Ventures, and multiple top VCs. The company has offices in London, San Francisco, New York and Belgrade.
