Blume, the UK’s leading client acquisition and marketing partner for personal injury and clinical negligence law firms, has appointed Fauzia Stanyard as its new chief operating officer.
Stanyard joins Blume with more than 20 years’ experience in operational, customer and commercial leadership roles at organisations including Three UK, Currys and Arqiva.
In her new role, she will report to CEO Alex Kenny and oversee operational delivery, customer experience and B2C strategy across the business.
Stanyard will also join Blume’s executive committee alongside Adam Fletcher, chief customer officer; Joseph Morgan, finance director; and Jemma Brereton, change and transformation director.
Alex Kenny said: “Fauzia brings a huge amount of operational experience and has a strong track record of building and leading high-performing teams.
“At Blume, getting our operations right is incredibly important because the decisions we make can have a direct impact on someone’s future, their access to justice and their ability to rebuild their lives after injury.
“Having someone with Fauzia’s experience oversee this area of the business is going to make a real difference, both for Blume and for the people we support every day and we’re delighted to welcome her to the team.”
Speaking about her appointment, Stanyard said: “I’m excited to be joining Blume at such an important stage in its growth. There is a clear ambition across the business, alongside a strong focus on people, customer experience and delivering high-quality outcomes.
“I’m looking forward to working with teams across the group to support the next phase of growth and continue building on the strong foundations already in place.”
Blume works with more than 40 law firms across the UK and is based at Egerton House on Towers Business Park in Didsbury.